The NovaGent Evolution: Our Commitment to Continuous Innovation.
Our vision is to build the world's most effective and trusted Managed-AI platform. We are relentlessly innovating to bring more power, intelligence, and efficiency to our partners. This roadmap outlines our strategic direction and our dedication to building a platform that evolves with your business and defines the future of work.
Please note: This roadmap outlines our current strategic vision. Specific features and timelines are subject to change as we adapt to market needs and customer feedback.
Our Strategic Development Themes
A More Powerful & Integrated Client Experience
We are focused on empowering you with greater control and seamless management. Our upcoming platform evolution includes the launch of the Novagent CRM, a unified hub to manage contacts, monitor agent activity, and access insights. This will be complemented by self-serve billing and an Agent Marketplace, allowing you to browse and deploy pre-built agent templates with even greater speed.
Client Value: More Control, Deeper Integration, Faster Deployment.
Making Your Agents Smarter, Faster & More Efficient
The 'brains' behind NovaGent are constantly evolving. We are developing our own proprietary fine-tuned LLM and enhancing our data flywheel. As we process more anonymized event data, your agents will benefit from increased performance, superior accuracy, and greater cost-effectiveness, giving you a powerful competitive edge.
Client Value: Access to a State-of-the-Art AI Engine That Continuously Improves.
Engaging Your Customers, Wherever They Are
To ensure you can connect with your audience on their preferred platforms, we are developing Voice and WhatsApp agent skills. This will enable true omnichannel outreach and support, allowing our Core Agents to perform tasks like appointment setting or customer support via live voice and messaging apps.
Client Value: True Omnichannel Engagement. Unmatched Customer Reach.
Uncompromising Security & Flexibility for Enterprise Scale
Our commitment to serving larger, complex organizations is unwavering. We are actively building our platform in alignment with SOC 2 criteria and have a clear roadmap for other certifications like HIPAA. For maximum flexibility and control, we are also developing an on-premise deployment option via a Helm chart for regulated industries.
Client Value: Peace of Mind with Enterprise-Grade Security, Compliance, and Deployment Options.
From Action to Insight: Proving Your ROI, Clearly
We believe in transparent value. Our roadmap includes an advanced credit and event analytics dashboard and a powerful Revenue Intelligence module within the NovaGent CRM. These tools will provide you with even deeper insights into agent performance and a crystal-clear understanding of the return on your AI investment.
Client Value: Actionable Data, Transparent Performance, Undeniable ROI.
Let's Build the Future of Your Business, Together.
This roadmap is our public commitment to building the most powerful managed AI platform available. We are driven by the potential to transform businesses like yours. If our vision for the future of work aligns with yours, we invite you to start a conversation with us.